{"id":2775,"date":"2026-04-27T16:48:30","date_gmt":"2026-04-27T14:48:30","guid":{"rendered":"https:\/\/osses-studio.com\/faq\/"},"modified":"2026-06-08T18:17:55","modified_gmt":"2026-06-08T16:17:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/osses-studio.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-ff778368 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-center\" style=\"font-size:clamp(28.836px, 1.802rem + ((1vw - 3.2px) * 2.075), 50px);font-style:normal;font-weight:500\">FAQ<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:14px;font-style:normal;font-weight:200;line-height:1.5;text-transform:none\">In questa sezione del sito puoi trovare le domande frequenti che ci vengono fatte e tutte le risposte. Se hai ulteriori domande non esitare a contattarci tramite email su\u00a0<\/p>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:14px;font-style:normal;font-weight:200;line-height:1.5;text-transform:none\"><strong><a href=\"mailto:info@osses-studio.com\">info@osses-studio.com<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:9px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);font-style:normal;font-weight:500;line-height:1.5;text-transform:none\">Ordini e Spedizioni<\/p>\n\n\n\n<div style=\"height:4px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quali sono i tempi di consegna?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p><strong>Spediamo con BRT<\/strong> per garantire consegne rapide, affidabili e sicure, sia a domicilio che presso i punti di ritiro BRT Locker.<\/p>\n\n\n\n<p>Spediamo in <strong>Italy usually takes 1\u20133 business days<\/strong>, mentre <strong>In Europa <\/strong>le spedizioni arrivano in <strong>2\u20135 business days<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quali sono i costi di spedizone?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Italia<\/strong> <\/p>\n\n\n\n<p>BRT Home Delivery: \u20ac6.90 (1\u20133 business days) <\/p>\n\n\n\n<p>BRT Locker: \u20ac4.90 (1\u20133 business days) <\/p>\n\n\n\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Europe \u2014 Germany, Austria <\/strong><\/p>\n\n\n\n<p>BRT Home Delivery: \u20ac9.90 (2\u20135 business days) <\/p>\n\n\n\n<p>BRT Locker: \u20ac7.90 (2\u20135 business days) <\/p>\n\n\n\n<p style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.196), 16px);\"><strong>Europe \u2014 Spain, France, Netherlands, Belgium, Portugal<\/strong> <\/p>\n\n\n\n<p>BRT Home Delivery: \u20ac10.90 (2\u20135 business days) <\/p>\n\n\n\n<p>BRT Locker: \u20ac8.90 (2\u20135 business days)<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Come posso tracciare il mio ordine?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Tutti gli ordini sono inviati con un servizio di spedizione tracciabile. Una volta spedito il pacco, ti invieremo un'email di conferma contenente il link per tracciare i progressi del tuo pacco.\u2028Dopo 24 ore dall\u2019invio dell\u2019ordine sar\u00e0 possibile seguire lo stato di spedizione accedendo alla pagina di tracking.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Posso modificare o annullare l'ordine?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Una volta effettuato l\u2019ordine non sar\u00e0 possibile annullare o modificare l\u2019ordine <strong>a meno che non sia stato ancora spedito.<\/strong>. Altrimenti si dovr\u00e0 attendere la consegna del pacco e poi eventualmente contattare la nostra assistenza clienti per comunicare le vostre richieste.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Posso modificare l'indirizzo di spedizione del mio ordine?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">No, non \u00e8 possibile modificare l\u2019indirizzo di spedizione del proprio ordine una volta che si \u00e8 effettuato l'acquisto, nel dubbio scrivere tramite la nostra assistenza\u00a0<a href=\"mailto:info@osses-studio.com\">info@osses-studio.com<\/a>\u00a0entro 2 ore dall\u2019acquisto.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">In caso di difetti o problemi a chi devo rivolgermi?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Ci dispiace che lei abbia avuto\u00a0problemi\u00a0con un nostro\u00a0prodotto, ti aiuteremo noi a\u00a0risolvere il problema, puoi contattarci su i nostri canali di\u00a0assistenza\u00a0<a href=\"mailto:info@osses-studio.com\">info@osses-studio.com<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);font-style:normal;font-weight:500;line-height:1.5;text-transform:none\">Pagamenti<\/p>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quali sono i metodi di pagamento?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Sul sito Osses sar\u00e0 possibile pagare con le seguenti modalit\u00e0: Carta di Credito, Carta di Debito o Carta Prepagata appartenente a qualsiasi circuito internazionale, PayPal, Apple Pay, Postepay, Google Pay.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-8&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-8\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Il pagamento \u00e8 sicuro?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-8\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-8-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Su Osses-studio gli acquisti vengono effettuati in totale sicurezza grazie all\u2019impiego di server certificati e all\u2019utilizzo di sistemi di crittografia avanzati (SSL). Le transazioni sono gestite tramite un gateway di pagamento affidabile che protegge i dati secondo i pi\u00f9 alti standard di sicurezza, trasmettendoli in forma criptata: le informazioni della tua carta di credito restano quindi inaccessibili a terzi.<\/p>\n\n\n\n<p>We exclusively use secure connections, recognizable by the \u201chttps\u201d prefix and the padlock icon in the browser bar. For additional protection, when paying by credit card you will be required to enter the security code (CVV2\/CVC2\/CID).<\/p>\n\n\n\n<p style=\"text-transform:none\">Prestiamo particolare attenzione anche alla prevenzione delle frodi: tutti i pagamenti con carta, sia di credito che di debito, sono sottoposti a controlli e autorizzazioni sia da parte nostra sia da parte dell\u2019istituto bancario. Prima dell\u2019approvazione finale, il nostro reparto pagamenti esegue verifiche antifrode e, se necessario, potrebbe contattarti per richiedere ulteriori informazioni prima di confermare l\u2019ordine.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);font-style:normal;font-weight:500;line-height:1.5;text-transform:none\">Prodotti<\/p>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-9&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-9-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-9\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Come capire la taglia giusta?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-9\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-9-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Non scegliere la taglia a caso, accanto a ogni prodotto trovi un pratico menu a tendina con tutte le misure dettagliate, cos\u00ec puoi individuare facilmente quella pi\u00f9 adatta a te.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-10&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-10-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-10\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Come posso lavare il mio capo?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-10\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-10-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Tutti i capi sono dotati di un\u2019etichetta interna con le istruzioni di lavaggio. Oltre a queste indicazioni, ti suggeriamo alcuni accorgimenti utili per preservarne al meglio la qualit\u00e0 nel tempo:<br>&#8211; Prefer hand washing whenever possible<br>&#8211; If using a washing machine, do not exceed 40\u00b0C<br>&#8211; Avoid spinning or keep it to a minimum (max 400 rpm)<br>&#8211; Wash the garment inside out<br>&#8211; Do not use a tumble dryer<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);font-style:normal;font-weight:500;line-height:1.5;text-transform:none\">Resi e Rimborsi<\/p>\n\n\n\n<div style=\"height:7px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-11&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-11-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-11\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Devo pagare per effettuare un reso?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-11\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-11-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Tutti i costi di reso sono a carico del cliente finale.<br>Il reso \u00e8 gratuito solo per spedizioni nella penisola italiana; per il resto d\u2019Europa, le spese sono a carico del cliente.<br>Il reso \u00e8 accettato solo se il capo non \u00e8 mai stato lavato, indossato e non presenta segni di usura o danni.<\/p>\n\n\n\n<p style=\"text-transform:none\">Puoi richiedere un reso o un cambio entro e non oltre 15 giorni dall\u2019acquisto.<br>Per qualsiasi dubbio, puoi contattarci all\u2019indirizzo:&nbsp;<a href=\"mailto:info@osses-studio.com\">info@osses-studio.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-12&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.588), 20px);text-transform:none\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-12-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-12\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Modalit\u00e0 di rimborso<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-12\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-12-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p style=\"text-transform:none\">Il rimborso degli articoli restituiti viene effettuato utilizzando lo stesso metodo di pagamento scelto in fase di acquisto (carta di credito, PayPal, ecc.).<\/p>\n\n\n\n<p style=\"text-transform:none\">In caso di reso totale o parziale, viene rimborsato esclusivamente il valore degli articoli restituiti, mentre le spese di spedizione ed eventuali dazi non sono rimborsabili, salvo che l\u2019intero ordine presenti difetti.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ In this section of the website, you can find the most frequently asked questions along with their answers. If you have any further questions, please do not hesitate to contact us via email at\u00a0 info@osses-studio.com Orders &amp; Shipping Payments Products Returns &amp; Refunds<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-2775","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/pages\/2775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/comments?post=2775"}],"version-history":[{"count":9,"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/pages\/2775\/revisions"}],"predecessor-version":[{"id":3032,"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/pages\/2775\/revisions\/3032"}],"wp:attachment":[{"href":"https:\/\/osses-studio.com\/it\/wp-json\/wp\/v2\/media?parent=2775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}